You have the right to prevent your personal data being processed for direct marketing (which includes fundraising communications). You may exercise this right at any time by communicating your wish to do so in writing (either email or hard copy) to Sail Training International (details below).
When you have requested the above, we aim to stop contacting you immediately; in exceptional cases, this may take up to 28 days from receiving the notice in the case of email communications, or two months in the case of post. When exercising this right, it will aid the administrative process if you include in your message’s subject line the word “unsubscribe”, your name and the address/email by which you were contacted.
All fundraising communications from The Charity will contain further details on how to do this. We will also make every effort to act on such requests made via telephone, although we do not recommend this method as it may complicate the administrative process and lead to errors.
If you wish to opt out as described above, but do not have an email to reply to (e.g. you were contacted by post, but wish to opt out by email), you may do so by sending an email specifying your name and email address, with “unsubscribe” in the subject line, to email@example.com.
You may also opt out by phone (02392 586 367), or by sending a letter to that effect to Sail Training International, Charles House, Gosport Marina, Mumby Road, Gosport UK PO12 1AH. Basic information (i.e. your name, relevant contact details, and date on which you requested no further contact) will be held on our in-house suppression list, to ensure that you are not contacted in the future by accident.
This practice is in accordance with the Information Commissioner’s Guidance regarding Direct Marketing practice; this list is purely for internal administrative purposes, and will never be shown to a third party under any circumstances. In addition, if you feel your rights as an individual under the Act or other legislation have been infringed, you have the right to complain at any time to the appropriate supervisory authority (this will generally be the Information Commissioner’s Office or, in some cases, the Fundraising Regulator).
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You may make the request in writing (either email or hard copy) to Sail Training International (details below); within 40 days of receipt of this, you will be sent a summary of:
- Whether any personal data is being processed.
- What personal data is held, the reasons it is being processed, and whether it will be given to any other organisations or people.
You will also be sent a copy of the information comprising the personal data held, and given details of the source of the data (where available). If you submit your request via email, please send it to firstname.lastname@example.org, with the phrase “Subject Access Request” in the subject line.
Sending it without this wording or to an alternative email address, such as that of an individual member of staff, will not guarantee your request prompt attention.